© 2026 Kaizen Footballers Ltd. All rights reserved.
Updated: 06 / 10 / 2026
© 2026 Kaizen Footballers Ltd. All rights reserved.
Kaizen Footballers Ltd (“Kaizen Footballers”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, create an account, purchase a membership, use the Kaizen Footballers platform or app, or contact us.
1. Who We Are
Kaizen Footballers Ltd provides online football training, education and development content through our website, platform and app.
For the purposes of UK data protection law, Kaizen Footballers Ltd is the data controller where we determine how and why your personal information is processed.
Company: Kaizen Footballers Ltd
Website: kaizenfootballers.com
Email: [email protected]
Company number: 17482099
2. Information We Collect
The information we collect depends on how you use Kaizen Footballers and may include:
Account information
Your name, email address, login details and other information associated with your account.
Parent or guardian information
Where the programme is being used to support a player under 13, the account must belong to and be controlled by a parent or legal guardian. We may therefore collect information relating to that parent or guardian.
Programme information
Information provided in connection with use of the programme, such as the intended player’s age or age group, programme level and progress through the programme.
Membership and transaction information
Information about your membership, purchases, subscription status, payments and transaction history.
Payment details may be collected and processed directly by third-party payment providers. Kaizen Footballers does not necessarily receive or store your complete payment card details.
Communications
Information you provide when contacting us through email, our contact form or customer support.
Technical and usage information
Information about how you access and use our website, platform or app, which may include your IP address, device information, browser type, operating system and interactions with our services.
Cookies and similar technologies
Information collected through cookies and similar technologies used to operate, secure and understand the use of our services.
3. How We Use Your Information
We may use personal information to:
We will not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.
4. Our Legal Bases for Processing
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Performance of a contract
Where processing is necessary to provide a membership, programme or service you have purchased or requested.
Legitimate interests
Where processing is necessary for our legitimate business interests, such as operating and improving our services, maintaining security and preventing misuse, provided those interests do not override your rights and interests.
Consent
Where you have given us permission to process personal information for a particular purpose. Where we rely on consent, you may withdraw it at any time.
Legal obligation
Where processing is necessary for us to comply with applicable laws or regulatory requirements.
5. Children and Players Under 13
Kaizen Footballers provides training and educational content that may be suitable for players under the age of 13. However, children under 13 are not permitted to create an account, log in to, or directly access the Kaizen Footballers platform or app.
Where the programme is being used to support a player under 13, a parent or legal guardian must create and control the account, access the programme themselves, and then provide or communicate the relevant training information and guidance to the child away from the platform or app.
The parent or guardian remains the account holder and is responsible for the use of the account. Account login details must not be provided to a child under 13.
We do not knowingly permit children under 13 to create accounts or directly use the Kaizen Footballers platform or app.
If we become aware that a child under 13 has created or directly accessed an account contrary to these requirements, we may restrict or remove access and take appropriate steps in relation to any personal information that has been provided.
Parents or guardians who believe that personal information relating to a child under 13 has been provided to us improperly should contact us at [email protected].
6. How We Share Personal Information
We do not sell personal information.
We may share personal information with trusted third-party service providers where necessary to operate Kaizen Footballers. These providers may assist us with services including:
The Kaizen Footballers platform and app are provided using EzyCourse, which may process personal information in connection with providing its technology and services.
Where service providers process personal information on our behalf, we take appropriate steps to ensure that information is handled in accordance with applicable data protection requirements.
We may also disclose personal information where required by law, to protect our legal rights or in connection with a merger, acquisition, restructuring or sale of all or part of our business.
7. Payments
Payments and subscriptions may be processed through third-party payment providers.
When you make a payment, payment information may be provided directly to the relevant payment provider and processed in accordance with its own privacy practices.
Kaizen Footballers may receive information relating to a transaction, including the amount, date, payment status and relevant customer or transaction identifiers.
We do not intend to store complete payment card details ourselves where these are handled directly by our payment provider.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website and platform to function correctly. Others may be used, where permitted, to remember preferences, understand how our services are used or measure their performance.
Where required by law, we will request consent before placing or using non-essential cookies.
Further information about cookies used on our website may be available through our cookie notice or cookie settings.
9. International Transfers
Some of our service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate measures where required by law to ensure that it receives an appropriate level of protection. These measures may include transfers to countries recognised as providing adequate protection or the use of approved contractual safeguards.
10. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, regulatory, tax, accounting or reporting requirements.
Different categories of information may be retained for different periods.
When personal information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it.
11. How We Protect Personal Information
We use reasonable technical and organisational measures designed to protect personal information against accidental or unlawful loss, alteration, disclosure, misuse or unauthorised access.
Access to personal information is limited where appropriate to those who require it for legitimate business purposes.
However, no internet-based service or method of electronic storage can guarantee absolute security.
Account holders are responsible for keeping their login credentials secure and should contact us if they believe their account has been accessed without permission.
## 12. Your Data Protection Rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing;
- request transfer of certain personal information;
- withdraw consent where we rely on consent; and
- complain about how your personal information is being handled.
These rights are subject to legal conditions and exceptions.
To exercise any of these rights, contact us at [email protected].
We may need to verify your identity before completing certain requests.
## 13. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can investigate the issue. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
## 14. Marketing Communications
Where permitted by law, we may send information about Kaizen Footballers, including programme updates, services, products or offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe option contained in the communication or by contacting us.
Unsubscribing from marketing will not prevent us from sending essential communications relating to your account, purchases, membership or the operation of our services.
## 15. Third-Party Links
Our website, platform or app may contain links to websites or services operated by third parties.
Those third parties are responsible for their own privacy practices, and their handling of personal information is governed by their respective privacy policies.
We recommend reviewing the privacy information provided by any third-party service before providing personal information to it.
## 16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
When we update this policy, we will change the “Last updated” date at the top of the page.
Where appropriate, we may also notify account holders of significant changes.
## 17. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact:
Kaizen Footballers Ltd
Email: [email protected]
Website: kaizenfootballers.com